Paula · AI Assistant
Say hello to your new AI colleague.
Paula is the AI assistant for building service providers. She answers inquiries, reschedules appointments, and adds tasks directly into PlanD.
EMAIL · 10:14 AM
Büro Müller GmbH
We need window cleaning services. Can you provide us with a quote?
FOLLOW-UP QUESTIONNew quote request: Window cleaning for Büro Müller GmbH, assigned to you. Should I prepare a quote based on the request?
SendPaula prepares quotes. You just need to confirm.
Email inquiry – Paula creates the task and follows up; you confirm with a click.
Call: Stairwell lighting
Paula
Müller Building Services, Paula speaking. How can I help you?
Caller
The lights in the south stairwell have been out since this evening. Can someone take care of that tomorrow morning?
Paula
I have noted everything down. The caretaker will contact you tomorrow morning.
Callback Ms. Yilmaz — South stairwell light
Paula works through the night, too. You'll be in the loop by morning.
Calls after hours – Paula picks up, takes notes, and schedules a callback.
APP · 05:48
Lena
"Good morning, I'm sick and won't be able to make it to my shift today."
Martin Müller has created the assignment
@Merk K. Could you cover for Lena today?
Sure, I can do that.
Paula has edited the assignment
Paula has approved the rescheduling
Paula reschedules before you even get to the office. The shift is covered again.
Sick leave in the app – Paula requests replacement staff and approves the rescheduling.
Paula prepares quotes.
All you have to do is confirm.
Paula works through the night, too.
You'll know what's going on by the morning.
Paula handles the rescheduling before you even get to the office.
The shift is covered again.
Email inquiry – Paula creates the task and follows up; you confirm with a click.
Calls after hours – Paula picks up, takes notes, and schedules a callback.
Sick leave in the app – Paula requests replacement staff and approves the rescheduling.
Daily routine
A day with Paula.
05:48
APP · SICK LEAVE
Paula handles the rescheduling before you even get to the office.
The shift is covered again.
Lena
"Good morning, I'm sick and won't be able to make it to my shift today."
Paula
Could you cover for Lena today?
Merk K.: "Ok, I'm happy to do that."
Paula has approved the rescheduling
10:14 AM
EMAIL · QUOTE REQUEST
Paula prepares quotes.
All you have to do is confirm.
Müller GmbH Office
"Hello, we need window cleaning services. Can you provide us with a quote?"
Paula
FOLLOW-UP QUESTION
Should I prepare a quote based on the request?
Yes, send without discount
10:40 PM
CALL · AFTER HOURS
Paula works through the night, too.
You'll know what's going on by the morning.
Ms. Yilmaz, South Property
"The light in the south stairwell has been out since this evening. Can someone take care of it tomorrow morning?"
Paula
TASKS · TOMORROW
Callback Ms. Yilmaz — South stairwell light
In PlanD, in your inbox, on the phone.
In PlanD
Find an invoice, prepare a quote, reschedule an assignment – via voice or chat. Paula knows your business inside and out.
Paula reads incoming emails, prioritizes what's important, creates the corresponding task, and drafts a reply in your writing style. You are always the one to hit send.
Phone
She picks up, asks the right follow-up questions, and forwards the completed request to the appropriate person. It doesn't matter if it's a new customer, an employee, or an applicant on the line.
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What our customers say.
"We don't miss any more calls – and I can see the tasks Paula creates right away."
"The email drafts are incredibly good! (...) I can send them out immediately."
"Thanks to Paula, we save an average of about 10 working hours per week (…)."
Feels like cleaning services on autopilot.
You can see everything Paula handles in PlanD. Emails and quotes are only sent out once you give the go-ahead.
Example call: Quote request
Paula
Müller Building Services, Paula speaking. How can I help you?
Caller
We need window cleaning for our office, about 400 square meters.
Paula
Certainly. By when do you need the quote, and does it cover both interior and exterior surfaces?
Caller
Both, by the end of the week would be good.
Call Paula.
Give her a call and talk to her yourself. This is exactly what it sounds like when your customers call you.
From €99 per month.
We will provide a tailored quote based on the scope and size of your company.
Just talk to our team.
