"The biggest advantage is the incredibly quick communication with my employees. That significantly simplifies our daily routine."
Sandra Ganz
Personalverwaltung
Cujic Gebäudedienste is one of the established service providers in the cleaning industry. For many years, the company and its team have ensured cleanliness and order in their clients' properties. Reliability and quality are central to their operations. However, as the company grew, so did the organizational complexity. Especially in areas like time tracking, deployment planning, and payroll, they reached the limits of their previous methods.
For a company with numerous employees, it's crucial to always keep track of hours worked, absences, and assignments. This is precisely where the biggest weaknesses of the old system lay. “Our employees' timesheets arrived at the office through various channels – by paper, fax, or email. It was a constant chase, and in the end, we had to painstakingly consolidate everything,” recalls Sandra Ganz, who has been responsible for payroll for 14 years.
The pressure was mounting: On one hand, management desired a more efficient organization, and on the other, legislators demanded legally compliant digital time tracking. An interim solution with another provider, however, did not bring the desired success. “The system was complicated, unreliable, and hindered us more than it helped,” says Sandra Ganz.
The search for a better solution eventually led to PlanD. What was particularly convincing for Cujic Gebäudedienste was that PlanD was developed specifically for building cleaning. “You immediately notice that these guys come from the industry. Everything we were missing before, PlanD could provide right away – and it's so intuitive to use that we could start immediately.” Even the initial conversations instilled confidence that this transition would truly succeed.
The implementation of PlanD went smoothly – and measurable results appeared after a short time. Time tracking is now completely digital via an app. For employees, this means: no more filling out timesheets, no more uncertainty about whether data will reach the office on time. Everything runs automatically and transparently.
Administration also benefits significantly. “Today, I save at least an hour a day,” reports Sandra Ganz. “And payroll, which used to take up to ten days, is now completed in just two days.” For a company with many employees, this is an enormous relief. The time saved can now be invested in strategic tasks instead of tedious rework.
A particular advantage is the new transparency for employees. At the end of the month, they receive their payslips directly on their smartphones – clear and easy to understand. “Our employees are highly motivated because they can always see exactly what they've worked,” says Ganz. “This builds trust and makes the company more attractive to the workforce.”
Additionally, PlanD simplifies daily work on-site. The app automatically shows where the next assignment is, including a map view and a list of services. This way, everyone immediately knows what tasks need to be done. Substitutions can be easily planned, and real-time notifications inform about changes. This ensures clarity, reduces queries, and lowers stress.
Progress is evident not only in administration but also in deployment management. Gregor Friedrich, Service Manager at Cujic Gebäudedienste for 15 years, describes it this way: “The biggest advantage is the extremely fast information exchange with my employees. We no longer have to make time-consuming phone calls or send messages through various channels. Everything runs centrally and in real-time.”
Friedrich was particularly surprised that PlanD fully met expectations in practice. “Many systems promise a lot but deliver little. Here it was different: The announced features actually work – and that makes our daily routine much easier. At the end of the day, we can once again focus on what matters most: our customers and the quality of our work.”
The one-year collaboration with PlanD has shown Cujic Gebäudedienste the potential of digitalization. Processes that were once cumbersome and time-consuming are now lean and efficient. The focus is shifting away from paperwork and rework towards quality and service.
For the future, the company plans to integrate even more PlanD functions into daily operations and further modernize internal processes. "I would make the decision to work with PlanD again anytime," Gregor Friedrich summarizes. "It was the right decision – and the right partner by our side."
