How GEERS builds even more customer trust with PlanD.

GEERS Janitorial & Cleaning Service, founded in September 2021 by Alexander Geers and his wife, offers a wide range of services, including routine cleaning, garden maintenance, janitorial services, and seasonal work. Thanks to their professional and customer-oriented approach, the couple has now built up a team of 9 employees and a loyal customer base who particularly value their personal touch: “If a customer calls and says, ‘Could you perhaps do this and that next time?’ we do it. I think that’s what makes the difference in this family-like environment,” explains Alexander Geers.

Given the expansion and the increasing number of orders, it was crucial for the company last year to optimize internal processes such as deployment planning and time tracking. The use of powerful software became essential to make coordination and planning more efficient: “In the beginning, we simply planned everything manually and with Excel,” says the managing director. “With only a few customers and a manageable team, that was feasible, but it quickly became unmanageable. For example, we sometimes had to go out again at night because we had forgotten a customer.” Finally, his wife more or less accidentally discovered PlanD’s all-in-one cleaning company software on Instagram and was quickly convinced.

How GEERS Janitorial & Cleaning Service Benefits from PlanD

• Efficient Shift Planning: The software allows for targeted planning of assignments and flexible response to absences.
• Transparency for Customers: Thanks to PlanD's GPS location tracking, Alexander Geers can always show his customers when and where his employees were.
• Quick Day-to-Day Adjustments: Absences due to illness or short-notice changes can be easily managed, and employees can be flexibly rescheduled via drag-and-drop.
• Time Savings in Administration: Thanks to clear monthly evaluations and precise time tracking, the company saves valuable time.
• Material Management: The software also helps monitor the stock of work materials, such as cleaning supplies, and reorder them in a timely manner.

We can precisely track who worked where and when. This builds trust, especially with customers who have had bad experiences. They know that we document everything and can access it at any time, Alexander Geers, Founder & Owner

What aspects convinced GEERS Janitorial & Cleaning Service about PlanD?

The decision for PlanD came after a targeted search for software that covers both time tracking and shift planning. Previously, the company had tested various tools, but none fully met their requirements. “We had been working with an open-source tool for time tracking, but we still had to do shift planning in Excel,” explains Geers. In the long run, this became too unmanageable and led to errors.

The ease of use and quick implementation were particularly decisive. “We had looked at various solutions, but they were often complicated and expensive. PlanD offered us exactly the features we needed, and at a fair price,” says Geers. Thanks to the clear and intuitive user interface, employees could also be quickly and easily integrated into the software. Handwritten schedules are now a thing of the past.

PlanD Success Indicators

• Ease of Use: PlanD offers an intuitive user interface that is easy to use both in the office and in the field.
• Scalability: The software grows with the company, allowing flexible adaptation to more employees and customers.
• Customer Transparency: Seamless documentation and real-time overview of assignments and times strengthen customer trust.
• Flexibility: PlanD flexibly adapts to the company's changing requirements, for example, with short-notice changes in shift planning.
• Cost Control: The detailed overview of working hours and locations helps to efficiently plan personnel and resource costs.

How GEERS Caretaker & Cleaning Service Uses PlanD

The daily work of GEERS Caretaker & Cleaning Service significantly benefits from the features PlanD offers. Especially the time tracking and shift planning have become indispensable for the company. Employees can always see when and where they are assigned, which has significantly simplified communication. "Before, we often had the problem that a customer was forgotten or we had to go out again in the evening. That no longer happens now," says Alexander Geers.

In addition, PlanD offers great flexibility in assignment planning, which allows the company to accommodate the individual needs of employees. "Some prefer to start earlier to finish by midday. Others prefer to work longer. With PlanD, we can easily take such preferences into account," explains Geers.

Another useful feature is the inventory management, which ensures that there are always enough cleaning supplies or work materials available. The software provides timely notifications when supplies are running low. "Before, we often had to make an extra trip because something was missing from the warehouse. Now we always have a complete overview," Geers adds.

Also, the deployment optimization through PlanD saves time and resources. The company can efficiently combine the various properties, ensuring that travel distances are kept as short as possible. "There's no point in driving 20 kilometers in one direction and then back again. PlanD helps us minimize travel times," Geers emphasizes.

In summary, PlanD is not just management software for GEERS Caretaker & Cleaning Service, but a central building block for the company's success and growth.