How PutzKraft24 increases its revenue thanks to PlanD.

Challenge

Julian Mutzhas has an unusual career path. He is actually a trained real estate agent. Now he owns a successful building cleaning company. But how did that happen? After completing his training and further studies in real estate economics, Julian Mutzhas had actually achieved what he had worked towards for years: a good position at a large real estate group. However, even though the position sounded very good, Mutzhas was not happy in it. And when his wife one evening spoke about an acquaintance who was looking for a job in the cleaning industry, an idea suddenly sparked in him that he couldn't shake: Why not start his own cleaning company? And so, Julian Mutzhas left the real estate industry behind and, in May 2023, after extensive reading, developing a business plan, and many conversations with a friendly building cleaner, he founded his own building cleaning company, ›PutzKraft24‹.

After its founding, PutzKraft24 grew continuously, now has approximately 10 employees, and services more than 20 locations in Berlin. This is also due to the company's philosophy: “We try to bring a breath of fresh air into this old-school industry,” says Julian Mutzhas. Nevertheless, the young founder initially faced several challenges. Shift planning, the core of any building cleaning operation, was initially done using a manually created Google Sheet, which was extremely time-consuming and inefficient in the long run. “It was incredibly fiddly, and I sometimes spent hours moving shifts around,” the founder recalls. Time tracking and material orders also posed significant challenges, which were exacerbated by the growing number of employees and the increasing complexity of assignments. Additionally, communication problems arose because many work instructions and orders were sent via WhatsApp, which impaired clarity and traceability.

With a growing team and increasing order volume, it became clear that a more efficient solution was needed. The founder actively sought software that could not only optimize the organization and management of his growing business processes but also align with his philosophy of bringing a breath of fresh air into the industry. “I really looked at a variety of solutions,” he reports, “but in the end, I found PlanD to be simply the most suitable for our company.” The need for a digital solution became particularly evident as the company grew to a size where manual management of working hours and deployment schedules was no longer sustainable, and the issue of digital timesheets became essential.

Solution

The solution to PutzKraft24's problems was found in PlanD, software designed for building cleaning companies. The founder discovered this software at the CMS trade fair in Berlin, where he was specifically looking for a solution to his company's challenges: “Actually, it was a bit too busy at the booth,” he recalls, “but I took a card and then actually came across PlanD again through a service provider who builds my website.” PlanD offered exactly the features PutzKraft24 needed to streamline internal processes and support further growth: “What's a huge relief for me is the shift planning and also time tracking. I can check and approve it with a single click, and it's immediately in the system,” he explains. This eliminates the time-consuming cross-referencing with WhatsApp messages from employees that was previously necessary to ensure all staff were in the right place at the right time.

Material orders were also significantly simplified by PlanD. Even if employees still send Julian material orders via WhatsApp, he immediately enters them into the app so that he has everything directly in PlanD. The software also allows him to manage all relevant processes centrally, which not only increases efficiency but also minimizes the error rate. Another advantage of PlanD is the ability to improve communication with employees who sometimes speak only broken German. For example, the founder can communicate with an employee who primarily speaks Spanish via the software's integrated chat, which significantly facilitates understanding.

Results

The implementation of PlanD at PutzKraft24 led to significant improvements in the company's operational processes. By digitizing shift planning and time tracking, the founder can now use his time much more efficiently: “The biggest time savings definitely come from time tracking and shift planning,” he confirms, adding: “I can now focus more on company growth and customer acquisition again.” Using PlanD also leads to improved communication and traceability of work processes. PutzKraft24 is now able to better monitor the quality of services provided and ensure that all employees adhere to the same standards. “For me, every day starts with the PlanD dashboard. I check the times and see if everyone has clocked in and if any tickets have come in,” the founder describes his new workflow.

With PlanD's support, PutzKraft24 is well on its way to achieving Julian Mutzhas's target revenue of one million euros in the coming year. “My goal for this year was 400,000 euros in acquired revenue. I'm currently at about 300,000. I still have a few months left. I could reach the 400,000. If we hit 400,000, then my real goal is a million in revenue next year,” the founder reports optimistically. In addition to the economic successes, customer and employee satisfaction also increased. PlanD's user-friendly and intuitive design helped both customers and employees quickly adapt to the new processes. “It's very pleasant to use and as user-friendly and intuitive as possible,” the founder praises the software, “I'm also very diligent about recommending PlanD. I think that's the greatest appreciation. I'm really happy, and it's a lot of fun to work with.”